Privacy Policy

Iconic33 processes personal data in accordance with the General Data Protection Regulation (GDPR / AVG).

Legal Basis for Processing

We process personal data only when there is a lawful basis, including:

  • Execution of an agreement (order processing & delivery)

  • Legal obligation (tax and administrative requirements)

  • Legitimate interest (customer service, fraud prevention, website optimization)

  • Explicit consent (newsletters, cookies where required)

Personal Data We Process

Depending on your interaction with our website, we may process:

  • First and last name

  • Address details

  • Email address

  • Phone number

  • IP address

  • Order and payment information

  • Communication history

  • Technical data such as browser type, device, and usage behavior

We do not process special or sensitive personal data.

Data Retention

We do not retain personal data longer than necessary for the purposes for which it was collected, unless a longer retention period is required by law.

Typical retention periods:

  • Order and invoice data: 7 years (tax regulations)

  • Customer service communication: up to 24 months

  • Newsletter data: until unsubscribed

Data Security

Iconic33 takes appropriate technical and organizational measures to protect personal data against misuse, loss, unauthorized access, disclosure, and alteration.
These measures include:

  • Secure SSL connections

  • Restricted access to systems

  • Trusted third-party service providers only

Sharing Data With Third Parties

We only share personal data with third parties if this is necessary to perform our services, such as:

  • Payment providers

  • Shipping partners

  • Website hosting and e-commerce platforms (e.g. Shopify)

  • Review platforms (e.g. WebwinkelKeur)

These parties process data solely on our behalf and under strict data processing agreements.

We do not sell personal data to third parties.

Your Rights Under GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data (“right to be forgotten”)

  • Restrict processing

  • Object to data processing

  • Data portability

  • Withdraw consent at any time

To exercise these rights, you can contact us at:

📧 support@iconic33.com

We will respond within 30 days, as required by law.

Complaints

If you believe that we do not handle your personal data correctly, you have the right to file a complaint with your local data protection authority.

For the Netherlands, this is the Autoriteit Persoonsgegevens.

Automated Decision-Making

Iconic33 does not use automated decision-making or profiling that produces legal or significant effects for users.

International Data Transfers

If personal data is processed outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Contact Details

Iconic33
📧 support@iconic33.com